Check guests in at the door

Every guest with a place at your event gets a ticket with a QR code. At the door, you scan it with your phone to let them in. It works for free and paid events alike.

Last updated 18 October 2026

How it works

A guest gets a place. We email them their ticket.
At the door, they show the QR code on their phone.
You scan it and tap Check in.
If they show the same ticket again, you see it was already used.

1. Your guests get a ticket

When a guest gets a place, their confirmation email carries their ticket. They can also tap Show my ticket on your event page or in the email. Under the QR code is a short code, such as K7Q 4M2, for when a scan does not work.

On a paid event, the ticket comes once you tap Mark as paid. A guest still waiting to pay has no ticket yet.

A guest's ticket with the event, date, place, the guest's name, a QR code and the short code K7Q 4M2 — What your guest shows at the door.

2. Scan the ticket

Open your phone's camera and point it at the QR code. Tap the link that appears. You see the guest's name and Valid ticket. Tap Check in.

A green card with the guest's name, Valid ticket, and a Check in button — A valid ticket.

A green card saying the guest is in, with the time — After you tap Check in.

If the same ticket is shown again, you see Already checked in, with the time and who checked them in. That stops one ticket being used twice, for example a screenshot passed on to a friend.

An orange card saying Already checked in, at 19:42, by Dilan

3. A long queue? Use door mode

Open your event's page and tap Manage event. Go to the Guests tab and tap Check in guests. The camera stays on, so you can scan one guest after another without opening a new page each time. The top shows how many guests are in.

The Guests tab of an event, with a Check in guests button above the counts for going and waiting list, and how many places are taken — Where to find it: the Guests tab.

Door mode with the camera view, 18 of 40 in, and a valid ticket with a Check in button — Door mode.

4. When a scan does not work

A cracked screen or a dim phone can stop a scan. Door mode has two other ways in:

Type code: type the short code under the QR code.
Search: find the guest by name or email, then tap Check in.

The Type code screen with the code K7Q 4M2 and a valid ticket found — Type the code.

The Search screen listing guests with their emails, one already in and one with a Mark as paid button — Or search by name or email.

On a paid event, a guest who has not paid yet shows Mark as paid in the search. If they pay you at the door, tap it: they are marked as paid and checked in at once.

What the answers mean

Valid ticket: let them in.
Already checked in: this ticket was used before.
Ticket not valid: the place was cancelled or declined, or the code is not one of ours.
Another event: the ticket is for a different event.

Common questions

Who can check guests in?

The people who run the event: the admins of its calendar, or you, if you published it as yourself. Kurdish Events admins can too, to help you if something goes wrong. Anyone else who scans a ticket sees only which event it is for, never the guest's name.

Can a volunteer help at the door?

If the event runs on one of your calendars, add them as an admin of that calendar first. Then they can check guests in from their own phone, at the same time as you. An event you published as yourself can only be checked in by you.

A guest cannot find their ticket. What now?

Use Search in door mode and find them by name or email.

Do guests need an account?

No. The ticket works from the email, with or without an account.

Need more help?

Email us at hello@kurdish.events. A real person will reply.